Angel CoFund-backed LivingLens acquired by Medallia

February 10, 2020

Angel CoFund-backed LivingLens, the video feedback platform, to humanize feedback and bring the voice of the customer and employee to life, has entered into a definitive agreement to be acquired by Medallia, Inc.

Video feedback is a goldmine of experience information and one of the most exciting technologies to be applied to customer feedback. By capturing video signals and transforming them to speech, emotion and sentiment, LivingLens gives businesses unmatched insight into customers and employees feelings, wants and needs.

The Angel CoFund invested £700,000 in LivingLens across three funding rounds. Tim Mills, Managing Partner of The Angel CoFund said:

“The North-West of England has a long heritage of innovation in media focused technology, and LivingLens is a brilliant example of the latest generation coming out of Liverpool. The team there has developed a world-leading video intelligence platform – capturing video content and transforming it into searchable text, emotion and sentiment – which caught the attention Medallia, a global leader in experience management. This acquisition, which will scale LivingLens’ technology globally, is a great success story for regional investment and entrepreneurialism, and sets an example for other fast-growing businesses. It is a great credit to the co-founders Carl Wong and David Woods and I look forward to seeing them bring the technology to new heights as part of Medallia.”

Read the full article on the Angel News website here